PupTub Order Tracking
Where is
my order?
Real-time tracking, right here. Check the status of your delivery in one click — no login, no fuss.
Track My Package
Click the button below to see real-time updates on your delivery. You'll see exactly where your order is and when it's arriving.
Track My Package →Can't find your tracking info? Contact our team — we reply within 24 hours.
What to expect
Your order journey
Here's what happens from the moment you order to when it arrives at your door.
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Ordered
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Order Ready
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Delivered
Your order is in good hands
Real-Time Updates
Live status from our carrier, updated every step of the way
Ships Worldwide
Free delivery to any country, every order, no minimum
60-Day Guarantee
If anything goes wrong with delivery, we make it right
Common questions
Shipping FAQ
The answers to the questions we get most often.
Here's the timeline for an order placed today. You'll receive a tracking number by email as soon as the label is scanned.
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Ordered
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Order Ready
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Delivered
Check your spam/junk folder first — our shipping confirmation sometimes ends up there. If you still can't find it, email us at support@puptub.shop with your order number and we'll resend it right away.
Yes — it's common for tracking to show no movement for several days after dispatch while the carrier scans the package at their first sorting hub. If there's been no update for more than 10 business days, contact us and we'll investigate.
Yes — we ship worldwide, completely free, with no minimum order. If you're unsure whether we deliver to your specific area, just email us at support@puptub.shop.
Every order is covered by our 60-Day Guarantee. If your package doesn't arrive or arrives damaged, we'll reship or refund you in full — no questions, no hassle.
Still have questions?
Our team is available 24/7 over email and replies to every message within 24 hours. We're here to help.
Contact UsResponse time: under 24 hours · support@puptub.shop